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EXPERIENCE
Management and Supervision
Developed $1 million budget covering unit's personnel, supplies and equipment.
Audited and analyzed unit-level needs for supplies and equipment.
Interviewed and hired personnel, both clinical and support staff.
Facilitated staff planning meetings, promoting high level of goal achievement.
Developed effectiveness & efficiency of clinical staff in nursing unit:
--upgraded quality of training and orientation of both new and old staff
--instituted a unit-based management group, improving communication
--evaluated individual work performance and advised on career development.
Public Relations
Followed up on day-to-day basis with patients on adequacy of their care;
identified problem issues and effectively arranged for best resolution possible.
Community Liaison/Health Care Systems
Coordinated discharge planning with outside health care agencies.
Developed expertise in health care systems through 17 years experience.
Counseling/Advocacy
Counseled patients in crisis and terminal care situations; counseled staff on both
personal and work issues.
Served as advocate for clients, cutting through red tape to assure adequacy of
patient care and access to health care information.
Successful mediated conflicts among staff menbers, between staff and patients
and between patients and family.
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